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010 Employability Skills (3 modules / 9 Instructional Hours) Foundation Written by Patricia Leiser and Phil Rains Learn how to provide customers with first class customer service by becoming a valued employee, handling your paperwork and recordkeeping correctly, and communicating with your customers and co-workers in professional ways that develop return customers. Three modules cover:
We will always recommend to our students to have a good general textbook for reference, the mark of a professional! Each course purchase allows one year enrollment to complete. Must obtain a 70% or higher to obtain CEU recognition. Course provides you with a Subject Matter Expert (mentor) to assist with questions and all course materials for the duration of the course. Textbook recommendations and requirements for courses and programs: https://www.hvacrassets.net/Textbook/TextbookPage081021.pdf Textbook Reference: https://www.hvacrassets.net/Textbook/TextbookPage081021.pdf |